Billing and Insurance
During your initial Consultation, Dr. Feng’s
office staff will discuss the Surgery fees and
help you with Insurance Pre-Authorization.
Bariatric Surgery Scheduler Office Phone:
(650) 853-6671 (mention
that you found Dr. Feng on his personal web
site)
Patients should be aware that there are sometimes
out-of-pocket expenses, and insurance policies may
cover one type of weight loss surgery and not
another type of surgery. The patient expenses can
vary and the patient is ultimately responsible for
those expenses. Patients should contact their
insurance company to confirm their policy benefits
for weight loss surgery.
Call the customer service number on the back of
your insurance card. Ask if your personal policy
covers the Surgical Treatment for Morbid Obesity
which has the diagnosis code 278.01. If they do,
ask your insurance company to send you the Medical
Policies for this treatment so that you can bring
in a copy to show us what your specific plan
covers. This will greatly expedite getting
pre-authorization for your procedure.
If you want to know whether or not your plan
covers a specific procedure, ask the Customer
Service representative about the one you are
interested in and give the representative the
procedure code to look up:
- Laparoscopic Restrictive Vertical Sleeve
Gastrectomy – CPT Code 43775
- Laparoscopic Roux-en-Y Gastric Bypass – CPT
Code 43644
- Laparoscopic adjustable gastric banding
(LAP-BAND® System or REALIZE™ Band) – CPT Code
43770
- Revision Bariatric Surgery – CPT Code 43848
It’s best to ask the insurance company about
which surgeries are covered by your personal
benefit plan before you even call (650)
853-6671 schedule a Consultation and free
Information Seminar appointment so you
know your options. Some employers do not purchase
health insurance policies that include Bariatric
Surgery. Policies differ even among members of the
same Health Insurance Company.
We do have Self
Pay options for those patients who do not
wish or cannot use Health Insurance to pay for
Bariatric Surgery. Please ask the Bariatric
Surgery Scheduler about these plans.
NOTE: Many practices charge
program fees above and beyond insurance payment
deductibles and copayments. Our
program does not
charge such extra Program fees.
Common Questions Regarding Insurance and Paying
for Weight Loss Surgery
How can they deny insurance payment for
a life-threatening disease?
Payment may be denied because there may be a
specific exclusion in your policy for obesity
surgery or "treatment of obesity." Such exclusion
can often be appealed when the surgical treatment
is recommended by your surgeon or referring
physician as the best therapy to relieve
life-threatening obesity-related health
conditions, which usually are covered.
Insurance payment may also be denied for lack of
"medical necessity." A therapy is deemed to be
medically necessary when it is needed to treat a
serious or life-threatening condition. In the case
of morbid obesity, alternative treatments - such
as dieting, exercise, behavior modification, and
some medications - are considered to be available.
Medical necessity denials usually hinge on the
insurance company's request for some form of
documentation, such as 1 to 5 years of
physician-supervised dieting or a psychiatric
evaluation, illustrating that you have tried
unsuccessfully to lose weight by other methods.
Paying for Your Weight Loss Surgery
At some point, after you have spent a
considerable amount of time exploring the option
of weight loss surgery, you will need to determine
how to pay for the procedure. A growing number of
states have passed legislation that requires
insurance companies to provide benefits for weight
loss surgery for patients that meet the National
Institutes of Health surgical criteria. And while
insurance coverage for weight loss surgery is
widespread, it often requires a lengthy and
complicated approval process. The best chance for
obtaining approval for insurance coverage comes
from working together with your surgeon, staff and
other experts.
The Appeals Process
Even if your initial request for
pre-authorization is not approved, you still have
options available but only if your plan does
provide benefits for weight loss or bariatric
surgery. Insurers provide an appeal process that
allows you to address each specific reason they
have given for denying your request. It is
important that you reply quickly. It is also
recommended that, at this point, you enlist the
help of an experienced insurance attorney or
insurance advocate to properly navigate the
complexities of the appeal process. Some insurers
place limits on the number of appeals you may
make, so it is important to be well prepared and
that you clearly understand the appeal rules of
your specific plan. If your insurance does not
provide any such benefits, then you can consider
self pay plans.
Back to top
Appointments
& Contacts